Last updated: 2026
The Crash Line sends text messages related to requests you submit through our website or by phone: confirming your request, coordinating your callback, following up on your inquiry, and connecting you with a participating attorney. We do not send promotional drip marketing unrelated to your request.
You opt in by checking the consent box on our web form, by texting us first, or by verbally agreeing on a call with our team. Consent is not a condition of receiving any service.
Message frequency varies based on your request — typically 1–5 messages while we coordinate your callback and connection. Message and data rates may apply per your carrier plan.
Reply STOP at any time to stop receiving messages. You will receive one final confirmation message. Additional stop keywords honored: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT. Reply START to re-subscribe.
Reply HELP for assistance, or contact us at support@thecrashline.com or (XXX) XXX-XXXX.
Carriers are not liable for delayed or undelivered messages.
We do not send messages between 9:00 PM and 8:00 AM your local time, except a direct reply to a message you send us during those hours.
How we handle your information is described in our Privacy Policy. We do not share your mobile number with third parties for their own marketing.